A 15% cancellation fee will apply to any booking cancelled prior to 48 hours notice of the booking date.
A 50% refund will be given to customers that cancel their tour or lessons 24 hours –  48 hours before the date of the tour.
Any customer who cancels their tour or lesson less than 24 hours before the commencement time, or fails to attend a tour or lesson will not be refunded.
Gift Vouchers are not refundable as cash but may be exchangeable with similar services if agreed to by the operator.
Kitesurfing, Paddle boarding and Kayaking are weather dependant sports. The operator reserves the right to re-schedule or cancel the activity if conditions are unsuitable.